Privacy Policy

This Privacy Policy discloses the policies of loveymom.com. (“LoveyMom,” “we,” “our,” or “us”). By accessing or using our website(s) (the “Site”), Products, and/or online service(s) (“Services”), you agree to LoveyMom’s Privacy Policy. Collectively, the Site and Services are referred to herein as the “Services”. LoveyMom takes very seriously its responsibility to protect the safety and security of your Personal Information that we process and is committed to respecting your privacy rights.

ACCEPTANCE OF PRIVACY POLICY

By using LoveyMom's Services, including our website, you signify your acceptance of this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use LoveyMom's Services. Your continued use of LoveyMom's Services following the posting of changes to this Privacy Policy will mean that you accept those changes.

WHAT INFORMATION DO WE COLLECT AND WHEN?

When you are using Products and Services on loveymom.com, we may need to collect data to provide you the Service as described in this Privacy Policy. As transparency and easy access are key factors for us, we have created this list of categories so that customers can easily identify what Personal data is processed. See below:

Information we collect:

We may collect information about you during your use of the Services, including your full name, organization, specialty, username, password, email address, postal address, phone number, mobile phone number, device model and serial number, and other information you enter, provide us, post on our Services or allow us to access when you do certain things (collectively, “User Information”), such as: Acquire a Product (purchase); Provide registration information and/or create an account; Enter a sweepstakes or contest or register for a promotion; Provide us with feedback or reviews; Request certain features or information from us (e.g., newsletters, marketing emails, website updates, and others); Contact customer support; Use our Product; Connect with the Services or otherwise allow us to access certain information about you via a social networking service; or Post user-generated content (reviews, submissions and other user stories); Payment information (including your credit card numbers and associated identifiers, billing address and background information, but only where you pay for the Services).

HOW WE USE THE INFORMATION WE COLLECT?

We use the Order Information that we collect generally to fulfill any orders placed through the site, including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations. Additionally, we use this Order Information to:

  • Communicate with you;
  • Screen our orders for potential risk or fraud;
  • Provide you with information or advertising related to our products or services, in line with the preferences you have shared with us.

We use the Device Information that we collect to help us screen for potential risk and fraud (particularly your IP address) and, more generally, to improve and optimize our site. This includes generating analytics about how our customers browse and interact with the site and assessing the success of our marketing and advertising campaigns.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We share your personal information with third parties to help us use your personal information as described above. For example, we use Shopify to power our online store—you can read more about how Shopify uses your personal information here: Shopify Privacy Policy. We also use Google Analytics to help us understand how our customers use the site—you can read more about how Google uses your personal information here: Google Privacy Policy. You can also opt-out of Google Analytics here: Google Analytics Opt-out.


Additionally, we may share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

WEBSITE DATA

When you use our site, we may collect and analyze information such as your Internet Protocol (IP) address, browser types, browser language, operating system, the state or country from which you accessed the Services, referring and exit pages and Uniform Resource Locators (URLs), platform type, user interactions (keypresses, and mouse events such as movement, location, and clicks) domain names, landing pages, pages viewed and the order of those pages, the amount of time spent on particular pages, the date and time you used the Services and upload or post content, error logs, and other similar information. 

MOBILE INFORMATION

When you access our website from a mobile or smartphone device, we may receive information about your location and your mobile device, such as unique device identifiers.

Transaction Information

When you purchase or return a product, we collect information about the transaction, such as product details and the date and location of the purchase/return.

COOKIES

Our website, online advertisements, and emails use first and third-party "cookies", pixel tags, and other technologies to automatically collect information about you such as browser type, pages viewed, links clicked, and other actions you take in connection with our websites, online advertisements, and email. A cookie is data sent to your Internet browser from a Web server and stored directly on your computer hard drive. Cookies and similar technologies within a web browser allow us to collect and store data as you navigate our website. We use this information for various purposes, including facilitating web page navigation, displaying information more effectively, personalizing your online experience, understanding how our websites are used by users, marketing our products and services, measuring the success of our marketing campaigns, and security purposes.

INFORMATION FROM THIRD-PARTIES

We may obtain additional information about you from third-party vendors such as marketers, partners, researchers, and others. We may combine information that we collect from or about you with information we obtain about you from such third-parties and affiliates and information derived from any other subscription, product, or service we provide. If you connect to a third-party network, platform, or service through the Services, you are authorizing us to collect, store, and use in accordance with this Privacy Policy any and all information that you agreed the social network or other third-party could provide to us based on your settings on the third-party social network or platform. Your agreement takes place when you connect with the third-party network, platform, or service via our Services. By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency.

E-MAILS (SUBSCRIPTIONS)

We may send you emails for promotional and marketing intentions once you subcribed or viewed our website. This help us make emails more relevant to you, we (may) receive a confirmation when you open e-mail from loveymom.com if your computer supports such capabilities.

SECURITY OF TRANSMISSION OF PERSONAL INFORMATION

Unfortunately, the transmission of information via the Internet or e-mail is not completely secure. Although we will do our best to protect Personal Information that you submit to us, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use commercially reasonable procedures and security features to try to prevent unauthorized access.

HOW WE PROTECT YOUR INFORMATION?

As we mentioned before, we don't have any access to the local data (your information, images or video loops) on your mobile phones, tablets or computers. We strongly aware of our customers' privacy. We don't use cloud storage to operate our products and services.

CHANGES TO THIS POLICY

We reserve the right to change this Privacy Policy at any time to reflect changes in the law, our data collection and use practices, the features of our Product and/or Services, or advances in technology. We may from time to time change this Policy or modify, or withdraw access to this site at any time with or without notice. We suggest you check this page periodically for changes. Your continued use of the Product and/or Services following the posting of changes to this policy will mean you accept those changes. If we make any material changes to this Privacy Policy, we will post the updated Privacy Policy here and notify you by email or by means of a notice on our website prior to the changes becoming effective.